How Sankra Protects Your Privacy
Data protection applies to every detail you share with us, from registration to withdrawal, and our privacy notice is built on GDPR standards. Verification documents are reviewed within 30 days of request, and casino promotions can boost deposits.
- #
- S
- ©
- 2026
- №
- 14
Privacy Policy and Data Protection at Casino Sankra
At Casino Sankra, our privacy notice is based on GDPR and sets out exactly what we collect, why we process it, and who it may be shared with. We gather different categories of information depending on what you do on our site, from opening an account to completing identity checks before a withdrawal.
| Data Category | What It Includes | Why We Process It |
|---|---|---|
| Registration details | Email, date of birth, country, phone number, gender, full name, social security number, zip code, username | Account creation and identity confirmation |
| Verification documents | ID card, passport or driving licence, proof of address, payment method ownership proof | Know Your Customer and AML checks |
| Financial information | Source of wealth or funds, bank ID, financial statements | Anti-money laundering review |
| Behavioural data | Cookies, gameplay analysis, including machine learning | Personalised promotions and marketing consent |
Each category is collected for a defined purpose, and we never ask for more than the checks in progress require.
What We Collect and How It Is Secured
We use advanced SSL encryption and secure payment systems to protect the data you submit through registration, deposits and withdrawals. Our privacy notice is based on GDPR, and where data is transferred outside the EU or EEA, this is done under Standard Contractual Clauses to keep protection consistent wherever it is processed.
Information may be shared with payment providers, game providers, fraud prevention agencies, marketing partners and regulators where relevant to running our service. We may also respond publicly to complaints posted on review sites or forums where this is necessary to address a specific issue raised about an account.
Marketing and Cookies
Personalised promotions are built using cookies and gameplay analysis, including machine learning, but direct marketing is only sent with your consent. You can manage these preferences at any point, and this has no effect on account access or on using our casino section.
Your Rights and Document Handling
Verification documents, including identity and proof of address, must be submitted within 30 days of request, and review is usually completed within 10 days of full submission, though complex cases can take longer. We follow the 5th EU AML Directive standards, and Customer Due Diligence is triggered once certain activity thresholds are reached on an account.
Electronic correspondence sent to you is deemed received within 5 business days, so it is worth checking your registered email regularly for account or verification notices. If you choose to close your account through account closure, this is only processed with a zero balance and no pending withdrawals, otherwise any remaining funds are voided.
Our data handling sits alongside the account controls described under account limits, and together these give you oversight of both your personal information and your activity on our site.
Privacy and Data Protection Questions
- What personal data does Sankra collect at registration?
- Registration requires email, date of birth, country, phone number, gender, full name, social security number, zip code and username. This information is used to create and confirm the identity behind your account.
- Is Sankra's privacy policy based on GDPR?
- Yes, our privacy notice is based on GDPR. Where data is transferred outside the EU or EEA, this is done under Standard Contractual Clauses to maintain the same level of protection.
- Who does Casino Sankra share my data with?
- Data may be shared with payment providers, game providers, fraud prevention agencies, marketing partners and regulators. We may also respond publicly to complaints posted on review sites or forums where this helps resolve a specific case.
- What's the deadline for submitting verification documents?
- Verification documents such as an ID card, passport or driving licence and proof of address must be submitted within 30 days of request. Review is usually completed within 10 days after full submission, though complex cases can take longer.
- Does Sankra use cookies for marketing?
- Yes, personalised promotions are built using cookies and gameplay analysis, including machine learning. Direct marketing based on this analysis is only sent where you have given consent.
- What happens to my data if I close my account?
- Account closure is processed by request to support, but only once the balance is zero and there are no pending withdrawals. Any remaining funds are voided if these conditions are not met before closure.